
20+
yrs ops leadership
4
continents
8.8
mag. earthquake
3
ES · FR · EN
Background
Operations first. Everything else followed.
Two decades inside hospitality operations — from purchasing at InterContinental Santiago to F&B management at Westin Kuala Lumpur. Led full operational recovery at Sonesta Concepción during the 2010 earthquake. Three continents, three languages, from kitchen to executive management.
For the last decade, I've led international academic programs at CY Cergy Paris Université — including a Franco-Vietnamese joint venture with HUTECH that ran for ten years and helped shape a new generation of Vietnamese hospitality professionals.
Now I design systems and build products — applying the same operational discipline to technology. My next chapter is at the intersection of hospitality operations and product leadership.