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HOSPITALITY · AI · AUTOMATION · PARIS

Built in hospitality.

Now I make AI work on the floor.

I help independent hotels and restaurants adopt AI where it actually counts — in daily operations, not slide decks. Twenty years running the floor; now I make the technology earn its place on it.

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Felipe Díaz Marín

20+

yrs ops leadership

4

continents

3

ES · FR · EN

Background

Operations first. Everything else followed.

Two decades inside hospitality operations — from purchasing at InterContinental Santiago to F&B management at Westin Kuala Lumpur, leading teams across three continents, from the kitchen to executive management.

For the last decade, I've led international academic programs at CY Cergy Paris Université — including a Franco-Vietnamese joint venture with HUTECH that ran for ten years and shaped a new generation of hospitality professionals.

Now I help hotels and restaurants adopt AI on the floor — applying the same operational discipline to technology. Not vendor hype: practical automation your teams actually use.

Previously at

IHG
Westin
Sonesta

Let's build something.

30 minutes. Whether you're hiring, collaborating, or exploring an idea — I'll listen and tell you honestly what I think.

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